There are positive steps you can take to recover from a loss.

  • First, make sure everyone in the household is out safely.
  • Alert the appropriate authorities of the situation.
  • If it is safe, evaluate your property and secure it from further damage by making reasonable, temporary repairs.
  • Repair broken windows, leaky roofs or leaking water pipes to avoid additional damage to your property.
  • Keep all your temporary repair receipts and any damaged property until your claims representative can inspect them.
  • If possible, move undamaged items to a safe and secure area.

If you have items that are damaged or stolen, you can assist with the recovery process by providing your claims adjuster with a detailed list of all the property. The information most helpful includes:

  • Brand name
  • Model or serial numbers
  • Age of an item
  • Place and approximate date of original purchase
  • Purchase price
  • Cost to replace today and the location where you found this information