REDEFINING EFFICIENT SERVICE

We believe the claims process should be as hassle free and efficient as possible. An AmCap representative will contact you within 24 hours after a claim is submitted, guaranteed. Yes, even on holidays or whenever the unexpected strikes. We stand by our promise to provide our policyholders with exceptional customer service.

TESTIMONIALS

"We have been very pleased with the response of the AmCap team after Hurricanes Matthew and Irma threw north Florida a double punch.Working together with our field representative, we reached out to our insureds suspected to be the hardest hit as soon as it was safe to do so. The board members and property managers were very impressed and appreciative of the company concern and timely contact. The adjuster follow up was prompt, courteous and helpful. We're proud to represent a company that follows through on their promise."Wayne Howell, Vice President --- Herbie Wiles Insurance

"Having filed close to 300 claims for our clients it was crucial to have a clear line of communication with our carrier after Hurricane Irma. Rob Munns is my first call whenever I have an issue and he always points me in the right direction. Rob coordinated to bring down claims help to visit some of our Collier County clients about one week after the storm and has continued to help me navigate the claim process ever since. Also, after some issues arose he helped coordinate a meeting with the owner and managers of one of my top management companies and the Chief Claims Officer and President of AmCap to help alleviate their concerns."Gino Littlestone, Senior Vice President --- McGriff Insurance Services, Inc



"We had numerous claims after Hurricane Irma. The claim representatives at AmCap Insurance were very responsive and easy to work with during the process. I was pleased with the prompt, efficient manner the claims were handled. The adjusters were always willing to answer my questions or the client’s questions regarding the process, estimates, etc."Carie Whitcomb, Senior Account Executive --- Fletcher & Company



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We’re here, 24/7.

Our dedicated Emergency Claims Service Team is available 24 hours a day, 7 days a week, 365 days a year. We’ll always be here when you need us most.

Unparalleled customer service.

Our personal level of attention and quick response time make us a trusted and reliable partner for both our agents and policyholders.

We go above and beyond.

In times of disaster, our employees and customer representatives will always go the extra mile to make sure our customers come first.

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THE CLAIMS PROCESS

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